Client Testimonials

"I've had the pleasure of knowing Namba-san since 2008, when I embarked on the journey of investing in a property on Rokko Island to be my primary residence. From the outset, she demonstrated an unparalleled ability to understand my personal needs, expertly guiding me to the perfect home and seamlessly navigating the entire acquisition process. As a foreigner, finding a real estate agent with such deep local knowledge and trustworthiness was not just important, it was essential.
When a work relocation necessitated my departure from Japan in 2011, there was no hesitation – Namba-san was the only person I considered to handle the rental of my property. Her performance exceeded all expectations; she found a high-quality tenant with remarkable speed, ensuring the property was vacant for a mere two weeks before a new occupant moved in.
Now, after 15 years living outside Japan, I can confidently say that I've never once worried about my property. Namba-san's dedication to its meticulous care is truly exceptional. Her timely and consistent communication, coupled with her responsible advocacy for my tenant, provides me with invaluable peace of mind. Knowing that both my investment and the individuals residing in it are in such capable hands is truly reassuring. Her fluency in English has been an immense advantage, effortlessly bridging any geographical or linguistic barriers.
Over these many years, Namba-san has proven to be far more than just an outstanding real estate agent; she has become a truly trustworthy friend. I am profoundly grateful for everything she has done. Namba-san, you are, without a doubt, the very best!"

Tiu St. Anthony
 

"I am a property owner residing overseas. Entrusting Ms. Kisa Namba, to sell my house, I truly experienced her outstanding professionalism, dedication, patience and enthusiasm throughout the entire process. At the initial stage, she patiently assessed a reasonable selling price for my property and offered practical marketing plans, while proactively arranging property viewings and updating me on all communications promptly.
From the start of the sale to the completion of all formalities, she took care of every single matter. She properly handled the storage and resale of leftover household items, sorted and disposed of all waste, and followed up on subsequent administrative work including the transfer/cancellation of internet, water, electricity and gas accounts. I did not need to return in person at all, which lifted a huge burden off my shoulders.
During price negotiations, she strove her utmost to secure an ideal selling price for me, walked me through every step of the transfer procedures and handled all paperwork on my behalf. Sincere and meticulous, she considered every detail for me living far abroad and saved me tremendous time and trouble. Such a reliable and thoughtful agent is hard to come by. I wholeheartedly recommend her!"

Dumas Ding and T J
 
 
"Namba-san has been our trusted realtor for more than 20 years. Namba-san found us great homes and then helped us sell at best appreciated prices. She helps us deal with banks, comply with all Japan regulations, find renovation companies, even purchase appliances and furnitures! Namba-san sold our home in Kobe and then found us a new home in Fukuoka and recently a home for our daughter too in Tokyo! She has connections everywhere. She is highly capable and caring so we super trust her."

Arlene De Silva
 
 
"I had the pleasure of working with Namba-san for many years. She first helped us purchase our condo unit in Rokko Island Japan, and over the years continued to support us with exceptional professionalism and dedication.
She helped us find a tenant when we decided to rent out our condo and later assisted us in finding a buyer when we decided to sell the property. Throughout the entire process, she was professional, reliable, responsive, and always willing to go the extra mile. Her support extended well beyond the initial purchase and we truly appreciated her commitment and expertise.
I highly recommend Namba-san to anyone looking to buy, rent out, or sell property in Japan. Her knowledge, dedication, and outstanding service made every step of our real estate journey in Japan smooth and stress free."

Gloria Granada, Philippines

 
"Kisa san is one of the best Real Estate Brokers and I mean it in a Global context!
She is a great professional and excels in assesing what her client needs.
I would definitely contact her again of it happens to be that I have to live or invest in Japan’s Real Estate once again!"

Carlos Duque
 
 
"Namba-san and her team were wonderful to work with for my first apartment purchase in Tokyo. Over a year search, she was incredibly patient with my very specific requirements and happily accommodated multiple viewings around my schedule. She is fully bilingual, which is a massive help for foreigners, and she made the stressful paperwork feel entirely seamless. I truly felt supported throughout the whole process and highly recommend her agency."

Johanne
 

"I had the privilege to work with Namba-san during the major repair of my apartment in Rokko Island. I was very satisfied of the outcome as she made an excellent coordination work with Ishi-san on how the kitchen repair work should be carried out. She was very honest and transparent and it was very easy for me to engaged with her as I find her as trustworthy person. Namba-san is professional in her field of work and I can vouch for her integrity."

Roque B.
 
 
"We lived in Japan for 8.5 years - 2005 to 2013 and Kisa Namba San supported us in most cases when we needed help since we are foreigners there and not fluent in Japanese language. Namba San is more than an interpreter and real estate agent but a good friend 💛. Namba San helped us in our Japan property for rent for several years until it was sold in 2022, she took care of everything for us. She helped me to close my Japan bank accounts as we relocated to Singapore. More than that she has been a friend of our family and helped us in our of our Japan vacations. It has been great knowing Namba San ... thank you so much for everything.💛"
 
Varias Cherry

 
"Kisa Namba has been a trusted and highly capable real estate advisor throughout our engagement. Her fluent English and clear communication made every interaction straightforward and comfortable, particularly in navigating cross-border considerations.
She combines strong market knowledge with an efficient, results-driven approach, ensuring that each step of the process is handled with care and precision. Kisa is exceptionally well-organized and proactive, which gave us confidence and peace of mind from start to finish. Her professionalism and dedication truly set her apart, and it has been a pleasure working with her."

Kevin Chuc
 
 
"I’m really grateful to have worked with Kisa as my property agent in Japan. From the very beginning, what stood out was how easy it was to communicate with her—her English is genuinely good, which made a huge difference, especially in Japan where that’s not always the case.
She really takes the time to understand what you’re looking for.
Being local and based in Japan, she knows the Kansai property market inside out. Her insights felt very real and grounded, not just textbook knowledge, which gave me a lot of confidence throughout the process.
What I appreciated most was how helpful and responsive she was whenever something came up. She’s very solution-oriented and always finds a way to sort things out, which made the whole experience much smoother than I expected.
You can tell she’s experienced, but also genuinely cares about her clients. I’d definitely recommend Kisa to anyone—especially overseas buyers—who’s looking to invest in Japan."

Thomas Lai
 
 
"Namba-san has been our real estate agent since 2012, expertly helping us manage our property in Kobe—from finding tenants to overseeing maintenance and repairs. Most recently, she handled the sale of our property, smoothly negotiating with the buyer and managing all documentation. She did such an exceptional, thorough job that all I had to do was show up and sign the paperwork she had already prepared.
Throughout our 14-year relationship, Namba-san has consistently proven to be professional, knowledgeable, patient, and an excellent communicator. Beyond her expertise, her personal touch has made every interaction a pleasure, and she has truly become a reliable friend over the years."

Brian Fuentes